Blockchain technology is one of the most powerful technologies shaping the future. It is famous due to its capability to make advancements in a number of sectors. Blockchain technology is gaining traction in the ecommerce industry over the last few years. From offering a better customer experience to making business processes easier and online transactions more secure, blockchain technology is providing ecommerce businesses to make the most out of this emerging technology.
Blockchain technology is a highly secure online ledger that makes it easier to store and share digital assets. It has a great potential to take your ecommerce business towards new heights of success by improving product processing, handling product searches, and enhancing payment processing. One of the major benefits of combining blockchain in the ecommerce industry is improving customer service.
Today, more and more ecommerce businesses are investing in blockchain technology to transform their online business. If you want to increase the functionality of your ecommerce website and improve your business processes, it’s the right time to capitalize on blockchain technology for your ecommerce website.
If you are wondering how to implement blockchain technology into your ecommerce website and how it will support your online business, here is a complete guide on using blockchain technology for your ecommerce store.
Let’s get started.
- Enhance Security of your Ecommerce Website
- Efficient Payment Transaction Ledger
- Ease of Making Payments
- Supply Chain Monitoring
- Inventory Management
- Super-Fast and Secure Transactions
- Verify Product Reviews
- Storing Receipts and Warranties
Benefits of Integrating Blockchain into Your Ecommerce Website
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Enhance Security of your Ecommerce Website
Many ecommerce businesses find it really hard to stay ahead of the curve in the competitive business world. The ever-increasing demands of customers also makes it a tad challenging for online businesses to fulfill their expectations. Losing customer data is the main concern of many ecommerce businesses these days. Furthermore, cyberattacks and potential security breaches make data protection an essential aspect for ecommerce marketers.
Online shoppers are tech-savvy; they are always apprehensive about their data privacy and only share their credit card details with brands that provide a proof of security Thanks to blockchain technology, you can increase your ecommerce website security, minimize the chances of cyberattacks and prevent hackers from stealing the sensitive and confidential information of your customers.
Using blockchain for fund transfer makes the process more secure and safe. The decentralized blockchain database ensures that the data is not stored in a single network, thereby limiting chances of data loss or any cyberattack.
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Efficient Payment Transaction Ledger
Running a successful ecommerce business requires an effective payment transaction ledger. From receiving an order to tracking and delivering the order to the customer and managing returns and refunds, it is important to make sure every transaction is securely recorded in the ledger. Maintaining the record throughout the process is highly important.
Blockchain ecommerce platform has a unique ability to clearly maintain the history of transactions. Everything is lodged and secured on the blockchain network, allowing ecommerce business owners to track the order status and identify any defect in the entire process.
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Ease of Making Payments
It is one of the major reasons why more and more ecommerce businesses are thinking of using blockchain technology for their platforms. It is important to note that blockchain currencies such as cryptocurrencies cannot be inflated by any authority and they don’t reveal the identity of the transacting parties. The centralized ledger gives visibility to transactions while giving users complete freedom to perform transactions without any spending limit.
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Supply Chain Monitoring
Implementing blockchain technology to your ecommerce platform will also make supply chain management more efficient. The highly advanced RFID and sensors make it a lot easier for ecommerce marketers to perform tedious tasks, such as record keeping and provenance tracking.
With the help of blockchain technology, you can track the timeline of the product – from its inception to its current position. This accurate provenance tracking helps you identify any irregularities in the process and notifies you in advance about the in-stock and out of stock products. It also helps you maintain the check and balance between the type of products and vendors that are supplying products to your store.
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Inventory Management
Implementing blockchain technology in your ecommerce website also makes inventory management a breeze. It gives retailers more control over inventory items and enables them to avoid unnecessary expenditure on hiring resources to manage these trivial tasks.
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Verify Product Reviews
Today’s shoppers are very tech-savvy. They do their due diligence and peruse customer reviews online before completing a purchase. Not to mention, shoppers are also concerned about the legitimacy of the product reviews present on the website and forums. Gone are the days when websites would publish fake reviews to win over customers. Fake reviews do nothing but tarnish the reputation of your company. Today, blockchain technology has made it easier to publish only genuine comments and earn customers’ trust by verifying reviews on the products.
With the help of blockchain technology, ecommerce marketers can ensure that all customers’ reviews are genuine and remove any fake reviews that can break your brand image. Since the data is stored in blocks that create a digital map of users, you can actually verify whether a reviewer has previously made a purchase on your site.
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Loyalty Programs and Personal Offers
Offering reward systems, discounts and offers can help you attract more and more customers to your ecommerce store. Blockchain can make reward and referral programs more convenient by allowing ecommerce marketers to issue redeemable reward points.
The best part of using blockchain technology for your ecommerce website is that it can automatically allot reward points after reaching a spending threshold. These reward points are redeemable across different ecommerce sites.
Offering loyalty and reward programs is undoubtedly a proven marketing strategy that works best for ecommerce businesses. By offering interesting offers, you can also attract more customers, increase your brand reach and sell more products.
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Storing Receipts and Warranties
Another benefit of using blockchain technology for your ecommerce store is making receipts and warranties accessible. Ecommerce business owners and customers can easily store receipts and warranties at a secure place. When it comes to online shopping, paperless receipts are a major concern for both shoppers and retailers. Thanks to blockchain, you can store and access receipts and warranty information from anywhere, anytime. This feature works great for shoppers and retailers both. Shoppers can check the warranty coverage of the products and retailers show validated proof of ownership.
To Sum All Things Up
Blockchain technology can transform the ecommerce industry by providing many significant improvements in the business processes. From ensuring data security to promoting payment transparency, operational efficiency and offering digital payment options, blockchain technology can do wonders for your ecommerce website.
Hopefully, this guide will help you make a well-informed decision for your ecommerce website and choose a blockchain technology to remove all the technical and operational hurdles, while improving the online shopping experience. You can hire a team of developers to integrate blockchain features into your ecommerce website and mobile app and make the most out of the blockchain-powered ecommerce platform.
Contributed by Irfan Ak
Updated on 26th March 2022