Productivity

In an ever-evolving digital era, businesses around the globe are racing to keep up with the pace of technological change. A 2019 McKinsey report suggests that 92% of companies believe that their business models would need to change given the rate of digitization. What was once seen as a competitive edge has swiftly become a…

You need to know how to connect with bloggers if you work in marketing or own a business and want to increase your internet presence. To promote your company and its wares, you may engage in influencer marketing, also known as blogger outreach. Higher conversion rates, more brand awareness, and more visits to your website…

A small business needs an efficient information technology system. The problem is it may not have the budget for a robust IT system like a multinational brand. If you’re in that situation, you are probably wondering how to make your budget work, especially when you don’t know much about IT spending. Therefore, we’ll help you…

Employee uniforms are specific pieces of clothing employees wear in the workplace. Many retailers, hospitality, and industry across the states have employee uniforms their staff must wear. The uniform could be the same across the company, or it could vary depending on role and position in the business. Many businesses still require their staff to…

You’ll discover as you create infographics that there are different types to convey certain kinds of data or information. For instance, process infographics pair well with step-by-step instructions, while a timeline makes historical data stand out. Knowing the different types can help you use the correct template and share the content easily for your audience…

Technology continues to advance. Every passing year, there are new ways that technology can transform how companies, regardless of their industry or sector, can operate. With each new technology released, many business leaders look at how it can be implemented into their company to help them move their business forward. The latest statistics reveal that…

Under Statista, about $1.3 trillion was spent on digital transformation worldwide. And this index grows by 10.4% yearly. Furthermore, over half of the companies that don’t use the software for business improvement find that they will start to lose their clients within twelve months. This is especially true for the customer service branches. That’s because…

A common misconception about employee engagement in the workplace is that it’s only important to encourage happiness and positive attitudes from employees. In actuality, workforce engagement means creating an environment where your employees feel that they have the resources and capacity to do their jobs as effectively as possible so that you can achieve your…

Automation makes an excellent addition to customer service operations. But there’s a right and a wrong way to automate your customer services. Here are four tips on how to do it without harming your customer experience.

Getting to a stage with your business where you can comfortably say that it’s successful or has gotten to a level you’re proud of can be difficult. There are so many things to think about as a business owner, including relationships with clients, customer satisfaction, sales figures, and the well-being of your team, to name…