Artificial Intelligence In Business: 3 Ways AI Can Help To Transform Your Company

Technology continues to advance. Every passing year, there are new ways that technology can transform how companies, regardless of their industry or sector, can operate. With each new technology released, many business leaders look at how it can be implemented into their company to help them move their business forward.

The latest statistics reveal that almost 15% of businesses in the UK have adopted at least one form of AI technology in their company. For the businesses that do not feature in the 15% of companies with at least one form of AI technology in their company, keep reading to find out some of the ways having AI technology can help transform your business.

1. Help Improve Efficiency

Business leaders are always searching for ways to improve efficiency in their company. Utilising AI technology is a simple and effective way to improve efficiency. It allows companies to automate some of their mundane tasks. Employees can often make errors on these everyday tasks. These tasks can also cause employees’ productivity rates to drop as the work is not enjoyable to complete. Using AI technology to complete these mundane tasks can help to reduce the total of errors made. Additionally, it allows employees to focus on more creative and challenging tasks that they enjoy.

Learning new ways to improve efficiency can work in a company’s favour. It will help them to remain efficient as they move the company forward in their attempt to help to expand the business. Business leaders should invest in an artificial intelligence course. It could help them to learn more about how AI could be utilised to its fullest potential in the company.

2. Strengthen Customer Service

Customer service in a company can make or break a business. Online reviews left by former customers can attract or deter a potential customer from inquiring about the company’s services. AI technology can be used to help strengthen a company’s customer service. It could ensure that the service delivery process runs effectively and efficiently. AI technology can be used to produce high-quality products and services.

Ensuring that the company is delivering a quality service will help to increase the chances of receiving positive customer reviews. With these positive reviews, companies could use them in marketing campaigns to help gain new leads.

3. Create Smarter Hiring Process

There are many factors to consider when hiring new employees. However, using AI technology to help create a smarter hiring process could be the key to finding suitable candidates. It could help to filter the search so only those most appropriate for the role can apply. Narrowing down this list can help employers save time looking through the applications of each candidate.

With the filtered list, employers can decide which candidates seem the most promising and which they would like to interview. Creating this filtered list of potential new employees helps to save an employer tremendous time when finding someone new. It removes all the candidates who do not have the skills, qualifications or experience needed for the role, allowing employers to focus on those most suited.

AI technology in business can impact a company tremendously. Utilising it can help to transform a company in several ways. As shown above, the impact of AI can improve a company – one that could see them reach its next target. If your company has yet to invest in some form of AI technology, consider how your company could benefit from the transformative impact AI could have on your business.