Productivity

Automation makes an excellent addition to customer service operations. But there’s a right and a wrong way to automate your customer services. Here are four tips on how to do it without harming your customer experience.

Getting to a stage with your business where you can comfortably say that it’s successful or has gotten to a level you’re proud of can be difficult. There are so many things to think about as a business owner, including relationships with clients, customer satisfaction, sales figures, and the well-being of your team, to name…

The subject of data protection regulations remains a heated subject. Naturally, there are a lot of businesses that are offering DPO services and are striking while the iron is hot.

Many business owners consider the possibility of outsourcing their own payroll processing responsibilities at least once or twice. Payroll can be a very tough thing to manage, and even the best payroll software will not matter if none of your staff know how to generate a pay stub. But how much can outsourcing your payroll…

When you run your own company, you may have a great deal of insight into what goes on. However, you might want to consider how a number of modern technologies could allow you to gain a wider range of clients, or even allow you to make more money on a day-to-day basis. There are a…

An effective content marketing strategy emphasizes the value of high-quality over high-quantity content. Your potential clients want to learn more about your business and how your product or service could benefit them by visiting your website. You need not only a lot of material, but you also need high-quality content to succeed. Quality is the…

Every day, technology is changing the way we experience the world. However, a lot of the time, we don’t truly understand how that technology works. When it comes to OCR (optical character recognition), we often take for granted how much this intricate process can improve our daily lives. OCR is a piece of technology that…

iMind is a special video conferencing, live streaming and webinar project that works from the browser and on Android and iOS mobile platforms. It is designed to optimize various meetings, organize training and interaction between employees and customers. The system integrates with business platforms and scales with regard to the needs of the organization. From…

It’s no news that technology has drastically changed the landscape of business. In order to be successful, companies must now adapt their strategies to stay ahead of the curve. For entrepreneurs looking to launch a company in the tech age, this can be a daunting task. It’s important to have a solid understanding of the…

The benefits of STEM (science, technology, engineering and maths) education are vast and varied. It offers the next generation the chance to hone a wide scope of skills that will put them on the path to being able to pursue a career across a range of sectors. And the numbers are encouraging. According to data…